Phone Support in Web Hosting
In case you decide to purchase one of our web hosting, you can get hold of our support team via phone for 14 hrs per day. We will assist you in choosing the proper package for your web sites as we believe that it is better to discuss such issues with a live person. If you already have an account, we're able to assist you with all your sales/billing questions as well as general issues, even with some technical situations that do not need a lot of time or escalation to a system administrator as it will be more appropriate to open a support ticket for time-consuming troubles in order to have the entire correspondence in one place. We now have telephone numbers in the US, the United Kingdom and Australia, so you can call the one you prefer and talk to our agents.
Phone Support in Semi-dedicated Servers
When you need additional information about the Linux semi-dedicated hosting service that we provide, you are able to call one of the three support phone lines that we have across the globe - in the U.S.A., Great Britain and Australia. In this way, you will be able to check ahead of time if our solutions will be suitable for your web sites. In case you are already our customer and you have a semi-dedicated account, you'll be able to reach us over the phone for 14 hours every day about any type of billing or general queries. For entirely tech matters you'll have to employ our ticketing system and get in touch with our technical support as someproblems just require more time to be solved, but we will help you over the phone with many minor technical problems as well, saving you the time and efforts.