Customer Support Channels
A 1–hour Response Guarantee
Our client service staff is educated to instantly deal with all of our web hosting customers’ questions and advice demands. Via our ticket system, you’ll be able to share your request and a support crew representative will go back to you within maximum 1 hour. In reality, practice has shown that the general solution time frame is 20 min.
A Top–quality Support Service
Get in touch with us at any time needed. Our crew of technicians is going to be on the web for you 24x7x365 to respond to all your problems and to correct any issue you might have. You are able to submit a help and support ticket from the Kungfu Web Hosting Site Control Panel or drop an e–mail message any time. Furthermore, on working days, you can easily call us or use the live chatting alternative.
An Intuitive Help Section
Our Control Panel offers a substantial practical knowledge base that is integrated into all areas. In each area, you’ll find a Help press button that will load for you a group of step–by–step guides on how to take advantage of a selected feature or complete a certain action. Furthermore, we have produced course video clips so as to get a better idea of the Control Panel’s interface.