Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • The Help section included in our Site Control Panel offers a selection of help articles and commonly asked questions. Aimed toward solving any common problem that you could stumble upon, they are compiled by our support team of trained techs.

  • Top quality support service

  • Educational Video Clips

  • We have prepared a selection of educational video tutorials that detailedly demonstrate how to tackle a common problem connected to your web hosting account. You will find the tutorial videos in the Help section.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7 customer care service and a one–hour response time guarantee. Our experienced techs will be online 24–7–365 to attend to your questions and to remedy any issue that you might face. Just open a support ticket from the Help Center and we’ll reply back to you in a jiffy.