When your website hosting company offers live chat support, you can talk with a representative in real-time and find out useful info or get a problem resolved in a very timely manner. The key advantage of using chat instead of calling to talk with a live person is that you need only a computer with access to the web, so that you will not pay any fees if you're in another state or country. What's more, it'll be quicker to copy and paste info for example domains, usernames or error messages i.e. details that are sometimes hard to provide to the other side on the telephone. The real-time chat is also a much faster way to contact the hosting company's support team in comparison to using a ticketing system. Last, but not least, in case some issue requires a little more time to be resolved, you can do something else entirely while you wait for assistance on the live chat, therefore you won't lose time - something that's impossible if you are on the telephone.

Live Chat Support in Web Hosting

We provide a live chat assistance service for all of the web hosting that we offer and we're able to help you with almost everything live. If you do not have an account with our company yet, we will be able to provide you with more information about the packages in order to help you to get the most appropriate plan. In case you are a current customer, we are able to assist you with any general or billing issue and also with plenty of common technical issues, for instance an email address setup in a desktop email client. In case you cannot call us for whatever reason or you're in some country where we don't have a local telephone number, our live chat will be the best way to contact us. Certainly, some troubles require additional time to investigate and test, which means that you will have to open a ticket to our technicians, but nonetheless, we're able to save your time and help you with a number of troubles on the chat.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we provide is online every day, even on holidays and weekends. It is the perfect way to learn more details about our Linux semi-dedicated hosting service if you do not have an account yet or to get a problem resolved if you're a client and our customer care agents will help you right away regardless of the time of the day you join the chat. In case you are hesitating which plan is more appropriate for your web sites, if you need advice whether you should obtain a particular upgrade and how to obtain it or if you've got difficulties setting up an e-mail account on your PC, you can contact us and we will supply you with the needed info as soon as possible. The live chat is accessible even after our phone lines go off for the day, therefore if you have an account with us, you can rest assured that you'll always benefit from prompt help with any kind of question or problem that shows up.